HEALTH & SAFETY AT SEMIAHMOO

The wellbeing and health of our guests and team members is at the heart of everything we do here at Semiahmoo. In light of COVID-19, we've dedicated our focus on health and safety even further. And we've never been more thankful for our remote location and vast 80-acre seaside grounds with wide-open spaces, plenty of room for outdoor adventures while safely social distancing.

Through our management company, Columbia Hospitality, we've partnered with Ecolab, a global leader in infection prevention, to take our already stringent safety and sanitation protocols to the next level through the Columbia Clean program. Columbia Clean is an elevated set of health, hygiene, safety and sanitation standards developed in response to the COVID-19 pandemic to create a cleaner, safer environment for our guests.

COLUMBIA CLEAN PROTOCOLS INCLUDE:

• Utilizing highly effective and sustainable Ecolab cleaning products to clean and disinfect throughout the properties.
• Requiring facial coverings for team members and customers.
• Increasing the number of customer-accessible hand sanitizing stations at primary entrances and high-traffic locations like elevators and lobbies.
• Implementing physical distancing layouts, markers, and signage in restaurants and bars, common areas, meeting and event spaces, and amenities.
• Using commercial-grade MERV-13 rated air filters and opening doors and windows to improve ventilation whenever possible.
• Utilizing highly effective and sustainable Ecolab cleaning products to clean and disinfect throughout the properties.
• Increasing the frequency and intensity of cleaning and disinfecting high-touch, high-traffic areas at every property, such as light switches, door handles, remotes, elevator buttons, thermostats, and more.
• Increasing the frequency of cleaning and sanitizing culinary tools and kitchen work areas, along with team members wearing personal protective equipment, sanitizing POS systems between uses, and more.
• Enhancing cleaning and sanitation standards throughout guestrooms, event spaces, common areas, heart-of-house spaces and more.
• Implementing physical distancing layouts, markers and signage in restaurants and bars, common areas, meeting and event spaces, and amenities.
• De-cluttering paper and other amenities, such as pen, paper, directories, magazines, scorecards, etc. and supplementing with digital options or providing amenities upon request.
• Implementing innovative clean technologies, such as modern electrostatic sprayers and ultraviolet light to sanitize surfaces and objects.
• Implementing low and no-touch golf experiences, including the elimination of shared water stations, ball washers, bunker rakes, and more.
• Activating Columbia Clean Teams; team members thoroughly trained on health, hygiene, safety and sanitization standards and responsible for upholding these standards.

As a courtesy to our guests, we’re happy to share this Canada/U.S. COVID-19 Travel Requirements FAQ. Please refer to each respective government documentation for full details.

If you have any questions or concerns, please don't hesitate to visit the front desk or call 360.318.2000 and ask for the Manager on Duty.

Look for our Semiahmoo Clean Team in the yellow aprons, working around the clock to keep things squeaky clean for you!